Privacy Policy

Allen House is committed to protecting your privacy and complies with the principles of the relevant data protection regulations. This privacy policy explains how and why we collect your personal data and how it is used.

Personal Data we collect

When bookings are made either online or on the telephone you will be asked to provide certain information including your name, contact details and credit or debit card information. We may also collect information about your usage of our website. For the purpose of email marketing we collect names and email addresses of those that wish to receive our email newsletter.

How we use personal data

Your information will enable us to supply the services you have requested It may also be used to contact you concerning your booking. If you consent to email marketing we use names and email addresses so that we can keep you informed about relevant news and offers. You can unsubscribe to this service at any time. These emails will only ever be sent to people that have chosen to receive them and the content will always be relevant.

Who we share personal data with and why

Some of the information provided to us may be accessed by third parties, some of whom may be located outside the European Economic Area. These third parties act for us for the purposes outlined in this policy, processing information, processing credit card payments and providing support services on our behalf. Unless required or permitted to do so by law we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

How you can access and update your information

If you would like to access the data we hold on you or if you would like to update your details please contact

Your data and your rights

You can withdraw consent for us to use your data at any time. This can be done by contacting

Our Security and your data

We take data security very seriously and take measures to ensure our systems are as secure as possible.

Use of Cookies, including tracking cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer.

Reviewing the Policy

This policy will be reviewed annually. Any changes will be posted on this page.